You can receive your order either at home, at work or in one of our shops. We offer the following options:
1) Home delivery:
Free shipping on orders over 120€.
For orders under 120€ the shipping cost is as follows:
- Spain - Mainland and Balearic Islands: 4 €.
- Spain - Canary Islands: €8
- Spain - Ceuta and Melilla: 8 €.
- Portugal: €6
Average delivery time is 2-4 working days (may be delayed during sales periods).
2) Pick up in shop:
You can pick up your order at any of our shops in Spain and Portugal. Depending on your location, you will be shown a list of the nearest shops during the purchase process.
Orders leave our warehouse 1 to 2 working days after placing the order. All orders placed on Saturday and Sunday will be shipped the following Monday.
Due to our short processing time, we will not be able to make any changes once your order has been placed.
Once your order has been processed, you will receive a confirmation email. When the order leaves the warehouse, you will receive a second email with the order tracker so that you can keep track of its status at all times.
We strive for excellence in our logistics service. If you do not receive your order within the agreed time, please notify us by mail at firstname.lastname@example.org.