SHIPPING METHODS, TIMES AND COSTS
We work with GLS for domestic shipments.
You can receive your order at home, at work, or, if you prefer, pick it up in one of our stores.
The shipping address must belong to the same market or region where you place the order. If your country does not appear in the shipping list during checkout, select the appropriate region and language from the menu at the bottom of the website.
- HOME DELIVERY:
COST: FREE for orders over € 120 *Subject to a minimum purchase amount
If, due to a return within the established period, the final total of your purchase falls below €120, free shipping will no longer apply and the shipping cost will be charged, as the conditions for free shipping will no longer be met.
For orders below €120, or that do not meet the conditions for free shipping, the shipping cost will be as follows:
- Spain – Mainland and Balearic Islands: € 4
- Spain – Canary Islands: € 8
- Spain – Ceuta and Melilla: € 8
- Portugal: € 8
TIMEFRAME: 2 – 4 working days (may be longer during sales periods and for Balearic Islands, Ceuta, and Melilla)
CUSTOMS DUTIES AND TAXES FOR DELIVERIES OUTSIDE THE EUROPEAN UNION ARE NOT INCLUDED AND MUST BE PAID TO THE COURIER UPON DELIVERY OF YOUR ORDER.
IF THE RECIPIENT REFUSES THE SHIPMENT OR FAILS TO PAY THE APPLICABLE CUSTOMS DUTIES AND TAXES, THE ORDER WILL BE DEEMED TO HAVE BEEN CORRECTLY DISPATCHED AND WILL NOT BE ELIGIBLE FOR A REFUND. SHOULD THE PARCEL BE RETURNED TO OUR WAREHOUSE, NICE THINGS PALOMAS S. RESERVES THE RIGHT TO DEDUCT FROM ANY REFUND THE ORIGINAL SHIPPING COSTS, RETURN SHIPPING COSTS, AND ANY OTHER EXPENSES INCURRED AS A RESULT OF THE RETURN OF THE PARCEL.
- PICK UP AT A NICE THINGS STORE:
COST: FREE
TIMEFRAME: 2 – 4 working days
You can pick up your order at any of our stores in Spain and Portugal. You have 15 days to collect it once it is available in the store.
During checkout, we will show you the nearest stores based on your location. You can also use our shop finder to find the nearest Nice Things store.
DELIVERIES
- Orders leave our warehouse 1 to 2 working days after the purchase.
- Orders placed on Saturday or Sunday will be shipped the following Monday.
- Due to our short processing time, changes cannot be made once the order is placed.
Once your order has been processed, you will receive a confirmation email. When the order leaves the warehouse, you will receive a second email with the tracking number to monitor its shipping status.
Need help?
If you do not receive your order within the expected timeframe, please contact us at [email protected]
or call our dedicated line for online issues: +34 93 487 08 78
Customer service hours: Monday to Friday, 10:00 – 14:00 (CET)