SHIPPING METHODS, TIMES, AND COSTS
We work with DHL for international shipments.
Costs vary by country: see the list below for shipping rates and estimated delivery times.
FOR SHIPMENTS OUTSIDE THE EUROPEAN UNION, SHIPPING CHARGES DO NOT INCLUDE ANY APPLICABLE CUSTOMS DUTIES, IMPORT TAXES, OR OTHER CUSTOMS FEES. WHERE APPLICABLE, THESE CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT AND MUST BE PAID TO THE CARRIER UPON DELIVERY.
IF THE RECIPIENT REFUSES THE SHIPMENT OR FAILS TO PAY THE APPLICABLE CUSTOMS DUTIES OR FEES, THE ORDER WILL BE CONSIDERED TO HAVE BEEN CORRECTLY DISPATCHED AND WILL NOT BE ELIGIBLE FOR A REFUND. SHOULD THE PARCEL BE RETURNED TO OUR WAREHOUSE, NICE THINGS PALOMAS S. RESERVES THE RIGHT TO DEDUCT FROM ANY REFUND THE ORIGINAL SHIPPING COSTS, RETURN SHIPPING COSTS, AND ANY OTHER EXPENSES INCURRED AS A RESULT OF THE RETURN OF THE PARCEL
- HOME DELIVERY
The shipping address must belong to the same market or region where you place the order. If your country does not appear in the shipping list during checkout, select the appropriate region and language from the menu at the bottom of the website.
| COUNTRIES | SHIPPING COST | DELIVERY TIME |
|---|---|---|
| Belgium, France, Germany, Italy, Netherlands | FREE for orders > 140 €* or 11 € | 2 – 4 business days |
| Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Slovenia, Sweden | 15 € | 4 – 5 business days |
*Subject to a minimum purchase amount: If, due to a return within the established period, the final total of your purchase falls below 140 €, free shipping will no longer apply and the shipping cost will be charged, as the conditions for free shipping will no longer be met.
- DELIVERY TO A NICE THINGS STORE (France only):
COST: FREE
TIME: 2 – 4 business days
You can pick up your order at any of our stores in France. You have 15 days to collect it once it is available in-store.
During checkout, we will show the closest stores based on your location. You can also use our shop finder to find your nearest Nice Things store.
DELIVERIES
- Orders leave our warehouse within 1 – 2 business days after purchase.
- Orders placed on Saturday or Sunday will be shipped the following Monday.
- Due to our short processing time, it is not possible to make changes once the order has been placed.
Once your order has been processed, you will receive a confirmation email. When the order leaves the warehouse, you will receive a second email with the tracking number to check the shipping status.
Need Help?
If you do not receive your order within the expected time frame, please contact us at [email protected]
or call our exclusive number for online issues: +34 93 487 08 78
Customer service hours: Monday to Friday, 10:00–14:00 (CET)