SHIPPING METHODS, TIMES, AND COSTS
We work with DHL for international shipments.
Shipping costs vary by country: see the list below for rates and estimated delivery times.
FOR SHIPMENTS OUTSIDE THE EUROPEAN UNION, SHIPPING CHARGES DO NOT INCLUDE ANY APPLICABLE CUSTOMS DUTIES, IMPORT TAXES, OR OTHER CUSTOMS FEES. WHERE APPLICABLE, THESE CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT AND MUST BE PAID TO THE CARRIER UPON DELIVERY.
IF THE RECIPIENT REFUSES THE SHIPMENT OR FAILS TO PAY THE APPLICABLE CUSTOMS DUTIES OR FEES, THE ORDER WILL BE CONSIDERED TO HAVE BEEN CORRECTLY DISPATCHED AND WILL NOT BE ELIGIBLE FOR A REFUND. SHOULD THE PARCEL BE RETURNED TO OUR WAREHOUSE, NICE THINGS PALOMAS S. RESERVES THE RIGHT TO DEDUCT FROM ANY REFUND THE ORIGINAL SHIPPING COSTS, RETURN SHIPPING COSTS, AND ANY OTHER EXPENSES INCURRED AS A RESULT OF THE RETURN OF THE PARCEL
Note: We do not ship to the United States.
- HOME DELIVERY
The shipping address must belong to the same market or region where you place the order. If your country does not appear in the list of shipping destinations during checkout, please select the appropriate region and language from the menu at the bottom of the website.
| COUNTRIES | SHIPPING COST | DELIVERY TIME |
|---|---|---|
| Albania, Andorra, Belarus, Bosnia and Herzegovina, Vatican City, Gibraltar, Iceland, Faroe Islands, Jersey, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, United Kingdom, San Marino, Switzerland, Ukraine | 15 € | 3 – 5 business days |
| Africa, America (excluding the United States), Asia and Oceania | 25 € | 6 – 7 business days |
DELIVERIES
- Orders leave our warehouse within 1–2 business days after purchase.
- Orders placed on Saturday or Sunday will be shipped the following Monday.
- Due to our short processing time, it is not possible to make changes once the order has been placed.
Once your order has been processed, you will receive a confirmation email. When the order leaves the warehouse, you will receive a second email with the tracking number to check the shipping status.
Need Help?
If you do not receive your order within the expected timeframe, please contact us at [email protected]
or call our exclusive number for online issues: +34 93 487 08 78
Customer service hours: Monday to Friday, 10:00–14:00 (CET)